最近看到一份国外网站(WWW.ATTORNEYATWORK.COM)编写的给新律师的25条提示(25 TIPS FOR THE NEW LAWYER),摘录并翻译如下,分享给本公众号的读者们。1 你身边总会有比你知道得多的人,向他们求助。与你的直觉相反,你并不一定要知道所有事情的答案。此外,没人喜欢自作聪明的人。There are people around you who know more than you do. Let them help you. Contrary to your every instinct, you do not have to know the answer to everything. Besides, nobody likes a smarty pants.2一般来说,一个人把你的事情搞砸的能力和他的薪酬水平成反比。所以,对你的员工好点。 As a general rule, the ability an individual has to screw everything up for you is in direct inverse relationship to their pay grade.So keep your staff happy.3 你的客户永远是对的。(大多数时候确实是这样)。Your client is always right.(Most of the time, that is.)4永远不应该答复:不行。试着说:可以,让我们想想怎么实现。The answer should never be “No, you can’t!” Try “Yes, let’s figure out how you can.”5 及时回电话。真的。Return phone calls promptly. Really.6你必须付出代价。这份工作可能会让你感到不屑。你可能不喜欢它。别人可能会抢走你的功劳。但是,为了得到真正有价值的东西,你必须先帮别人拿包。 You are going to have to pay your dues. It may seem the work is beneath you. You may not enjoy it. Others may take credit for it. But to get to the really juicy stuff, you’re going to have to carry someone else’s brief bag.7在你做事时,不仅告诉别人怎么做,还尝试教会他。 Try, in everything you do, to teach as well as tell.8在开始工作前,问问你的客户或者领导,他们期望的成功标准是什么。不要靠猜,你可能会猜错。Before beginning the work, ask your client or supervisor what success will look like. Don’t just guess. You’ll probably be wrong.9你有责任了解全部事实,即使人们不想告诉你。 You are responsible for getting all the facts.Even if people don’t want to give them to you.10如果你的客户或同事在你的办公室,你就是主人。要像主人一样行事。While your client or colleague is in your law office,you are the host. Act like one.11给出的承诺应当低于你能做到的,不要随便许诺。 Under-promise and over-deliver.Never the other way around.12尽量比约定的时间提前一点到,如果迟到,要提前电话告知,这意味着你重视对方,人喜欢被重视。 Always be just a little bit early for an appointment.If you must be late, call ahead to warn them. It shows that you think they are important. Everyone likes to feel important.13要有大局观,从大局中拆分细节比用细节拼凑完整的画面容易。 It’s much easier to look at the big picture first and figure out the little pieces than it is to fiddle with the little pieces and then try to make a decent big picture out of them.14说教和沟通是有区别的。前者只用动嘴皮。后者不仅动嘴,还需要走进对方的内心,确保你话被理解,你要对此过程负责。 There’s a difference between “telling” someone something and “communicating” it. In the first case, it left your lips. In the second, it left your lips, entered their mind and was understood. You are responsible for the entire cycle.15当你周围的人关心他们的收入是否赶得上同行时,你的客户则在担心你的工作价值是否对得起他支付的费用。试着像你的客户一样思考。While people around you may be worried about their hourly rate in relationship to other lawyers in your firm, your clients is worried about it in relationship to the value the work has to them.Try to think like your client. Always.16身体是革命的本钱,休息和干大事同等重要,如果不注意休息,你很快也就干不了大事了。Maintain your instrument.It is at least as important to rest and renew as it is to work hard and do “important stuff.” In fact,if you neglect vacations you will soon lose the capacity to do the important stuff.17有时最好的方案是别人想出来的,承认它并及时送出赞扬,这样做带来的长期回报远超自认为聪明而产生的短暂虚荣。聪明的人也乐于再次和你合作。 Sometimes the best answer is the one someone else thought of. Acknowledge that and give them credit. The long-term payoff will far surpass the momentary glory of feeling you were the smartest. Bright people will come back to work with you again.18领导、指导律师或者高伙不是你妈,也不是你的老师,他们不需要对你的职业发展负责。那是你自己的事。 Your supervisor, mentor or senior partner isn’t your mother or your professor. She or he won’t take responsibility for your personal or professional development. That’s your job.19完成一项工作后及时寻求反馈,但你要搞清楚,这么做不是为了寻求表扬,而是让你知道下次如何改进。 When you complete a matter or a task,ask for feedback. Be clear that you’re not looking for flattery—you want to know how to improve next time.20注意自己的网络形象。潜在客户会用搜索引擎,老板、同事、记者也可能这么干。确保自己看起来专业,否则你将成为自己最大的敌人。It’s time to clean up your act online.Potential clients know how to use Google just like you. So do employers, colleagues, reporters and everyone else. Make sure you look (mostly) professional or you’ll be your own worst enemy.21主动提供帮助。Offer to help.22别人也很忙,尊重他人和自己的时间。 Other people are busy, too. Value and guard their time as well as your own.23记笔记,这不仅能帮助你记忆,还能让对方觉得他们的话受到了你足够的重视。(同时与对方进行眼神交流) Take notes. It helps you remember, and it shows people that you believe what they are saying is important enough to write down.(Look them in the eye once in a while, too.)24说请和谢谢。 Say please and thank you.25请记住,有时客户并不是想要律师,某些时候他们只想找个倾诉对象。 Remember that clients don’t always want a lawyer. Sometimes they just need someone to listen to them.